Information, Communication and Technology
The Department of Information, Communication and Technology manages networks, systems, data and security, provides user support, drives digital innovation, and ensures reliable, efficient and secure technology services that help the organization succeeds.
Downloadable Forms
No downloadable forms available.
Workflows & Forms
No workflows available for this department.
Got Questions?
What happens when I lock my account?
If you type your password wrong several times, your account may lock for security reasons. Wait a few minutes, or contact ICT Servicedesk via ict.servicedesk@miescor.ph / 09999934662 to unlock it.
Passwords & Account Access
Can I use the same password for multiple accounts?
No, it's recommended to use a unique password for each account to reduce security risks.
Passwords & Account Access
How do I submit a request to create a new email account?
To request a new Office 365 email account: 1. Gather required information: Full Name, PERNR, Position/ Role Name, Subarea, Project Business Unit, Name of Organization Unit, Employee Status, Cost Center, Contact Number and Manager 2. Submit the request: Send an email to ict.servicedesk@miescor.ph 3. Approval: Ensure the request is approved by HRBP or the department manager if required. 4. IT creation: The IT team will create the mailbox, configure access, and apply security settings. 5. Notification: The new user will receive login credentials and setup instructions via SMS 6. First login: Change the temporary password, set up MFA, and configure Outlook on your devices.
Email & Office 365
Why can't I access some websites?
Certain sites are restricted to maintain security and productivity. If you believe a site is wrongly blocked, please send a request to ict.servicedesk@miescor.ph and complete the Application Access/Install Form.
Network & Connectivity
I can't connect to the internet. What should I do?
Please check:Network cable or Wi-Fi connection Restart your PC or reconnect to Wi-Fi If the problem persists, contact the ICT Servicedesk via ict.servicedesk@miescor.ph / 09999934662 with your device name, company number, WiFi MAC Address, location, and time of issue.
Network & Connectivity
Directory
No directory entries available for this department.